CouponCabin is one of many coupon/cashback saving sites that you can use to save money and earn money back on your purchases, both online and in-store. But is it worth joining this place? Or is CouponCabin a scam that is going to be a waste of your time?
If you don’t already know, I love to test out new ways to save and make money online. Its a hobby of mine. And when I don’t need to put any extra effort into making some extra money, that is as good as it gets. So I had to take a look into CouponCabin to see if its any good. In this short post I’ll be reviewing this program and going over a few things that I think it is important to know.
CouponCabin is a savings program that is free to join and anyone can use it to get coupons and cashback on purchases that they make. They are partnered with over 3,000 stores that you can shop at and get these coupons and cashback.
Both online and in-store coupons are offered, mainly online ones.
Overall the cashback percentages offered here are decent but nothing phenomenal. Extrabux and TopCashBack seem to have better offers.
How It Works
Once you become a member of CouponCabin you can start getting cashback right away. To do this you will go to their website and search for the store you are interested in shopping at (alternatively you can get the CouponCabin app if you have a smartphone).
You can search for a store directly by using the search box or you can search by store category. Once you find a store you want to shop at you can click on it to view all the details about offers that store is currently having. This will tell you the cashback offer, the coupons available and any restrictions on using the offers.
Using cashback is as simple as clicking the “shop now” button and being directed to the store to shop as you normally would. Using coupons you will have to enter the coupon code at checkout.
How Much Can You Save?
This all depends on the store. Some stores offer very high cashback percentages while most of the big name stores have lower offers. Here is an example of some of the offers available right now as I write this…
These are decent cashback amounts and I would actually say they range on the better side from what I have seen from other cashback sites, but they are nothing too special.
As for the coupons there is no telling what you might save. These vary a lot and you can find some pretty good deals.
Once you have a balance of $7 you are eligible to get your cashback sent to you. You can choose to receive it via PayPal, check, e-gift card, or by Chase payments.
Personally I like to use PayPal because of the speed of the payment but the choice is yours.
The Browser Extension
CouponCabin has a browser extension that makes things easier for you. It is available for Chrome, Safari, Internet Explorer, and FireFox. Basically what it does is alerts you when you are online if there is a chance you can get cashback or use a coupon.
So if you go on Walmart’s website and forget about getting cashback, this will alert you and make it easy to save.
Not really much of anything to complain about here. I mean after all, you are getting cash back for free. So whats to complain about?
There is actually one complaint that you should be aware of. And this is not receiving cashback as you are supposed to. This is a common complaint from every cashback program that I have reviewed and unfortunately it is pretty much unavoidable.
The problem is that the tracking code that tracks your purchase will get “messed up” and will not relay the purchase information back to CouponCabin as its supposed to. This is rare but it could happen.
Conclusion on CouponCabin – Scam?
CouponCabin is definitely not a scam. Overall they are a decent cashback/ coupons site. Their cashback percentages are decent and they offer a lot of coupons. One of the things I really like is that they also offer in-store coupons, although not much.
But I would still give 1st place to Extrabux at this point. They seem to offer higher cashback and their browser extension could not make it any easier.
Update: BeFrugal is what I would place at the top of my list. They offer good cashback, have a good reputation, there are lots of stores to shop at, and more. You can read my review of BeFrugal here.
Also, you might want to Read My Review of Ibotta. This is my favorite in-store cashback app. It is really nice for earning money back on grocery shopping and things like that.
CouponCabin is absolutely a scam! They don’t scam everyone, but they have a requirement on their “Members Only” cash back rebates that only one offer may be redeemed *per IP Address*. This means your rebate, after purchase and being notified you have earned the rebate, can be denied if another member is recorded at the same IP as your account. This can happen by accessing your account at work, on public WiFi, or even if your home ISP assigns an IP you used to use to another CouponCabin member (or vice versa).
I had similar issues with cashback being denied for no reason and then couponcabin just shut my account and stole the balance for themselves.
They’re a HUGE scam. I clicked on a $50 offer and immediately made a purchase following all the rules in their fine print. I suspect that they keep the cash from the vendor and then issue you a canned response like:
“It was reported to us that your order was credited to a different website and not CouponCabin.com. Like us, I’m sure you’d love to know who got credit for your order, but [vendor] has a strict policy of not sharing this information with us. I’m sure you’re frustrated, but please know that CouponCabin shares this feeling with you as we didn’t receive our commission for your order either.”
I’ve followed up with every vendor and they all tell me to stay away from CouponCabin. CouponCabin is a scam and not worth the headache. Use Ebates instead.
Ebates is a good alternative. BeFrugal is what I would recommend though.
I have used CouponCabin for quite some time and never had a problem, until now.
On Sunday, September 2, 2018, I received an e-mail from CouponCabin informing me that the first 8 who clicked through would be offered $100 off a $100+ purchase at homedepot.com.
I monitored the time closely and at the appropriate time, I clicked through and was successful at obtaining the offer.
I had been looking for a lamp, so after a period of time, but prior to the offer’s expiration, I found one that I wished to purchase. I clicked through the link several times to ensure that it was active.
I also read the fine print carefully. Disable ad blockers: check. Make sure cart is empty first: check. Home delivery only, no in-store pick-up: check.
Purchased the lamp and everything seemed fine.
On Tuesday afternoon, September 4, 2018, I attempted to login to CouponCabin to ensure that the offer had been processed properly. However, I was unable to login.
When password resets didn’t work, I contacted the company. I was very quickly offered the following message, which made zero sense to me.
Our security system has identified your account (firstname.lastname@example.org) and multiple computer networks that your account has accessed (including but not limited to Internet Protocol address: as severely violating the terms and conditions of CouponCabin’s cash back program. As a result, your account has been permanently closed and the cash back has been forfeited.
I asked for a further explanation but have not received one to date.
Meanwhile the lamp has been ordered and shipped. Not only is CouponCabin reneging on their $100 off of $100 offer, but they’ve closed my account, confiscated any cash that was in there, and refused (so far) to tell me why this action was taken.
I’ve recommended CouponCabin to many people, including to my girlfriend at the time that I “qualified” for this offer. Makes me feel kind of dumb for going out of my way to recommend them. Frustrating, annoying embarrassing and unwarranted.
I’ll continue to update my experience and hopefully I’ll get some resolution. But for now, I’ve got an expensive lamp on the way that I’m not even sure will be here before I leave for China, and now I have to hassle/fight/argue with CouponCabin and I don’t think I did a thing that was wrong.
Let me also add, this is a very poor way to treat established customers. Deactivating their accounts without explanation and reneging on promises. If there’s an issue, it should be politely discussed/explained. If there’s a legitimate problem, make sure the customer understands the issue. If they have a reasonable explanation, be reasonable and understanding. Treating good established customers in this way is a poor business practice, and I suspect that even the principals at CouponCabin would agree with this.
Coupon cabin has accused me of offering insults. I ask, “What insults”? That’s completely false. Do I consider their actions to be rude, unwarranted and potentially fradulent? Yes, absolutely.
Let me also add that I am a former police officer. Imagine that you are a good citizen and I arrest you. You ask why you are being arrested and I ignore you for the most part, but then I say, “You have been identified as severely violating the law!”. You say, I haven’t violated any law! What are you talking about? What law?!” I again reply, “I have identified you as severely violating the law!” When you press further, I say, “Please read the Penal Code. You have severely violated the law!”. You say, “But what law? What are you accusing me of? Where do I look?” And I then tape your mouth shut.
That’s what you did, in essence by refusing to give me a straight answer to my questions and by blocking my IP address and blocking me from Facebook. Did you consider something really wild like…responding to the questions/concerns in a reasonable way?
Look back at my e-mail messages and you’ll see a common theme. I asked, “What did I do? I have no idea what you’re talking about”. And you’ll also see that there was no specific reply by your company. Just ambiguity.
Good customers are hard to find. Good customers who go out of their way to refer you business are even harder to come by. When you have a customer for years, treating them in such a poor way and simply closing their account, without notification or discussion, when they a long-history of using your service without issues, is not an acceptable practice.
A better way to handle it would have been to not close an account and say, “According to our records, your CouponCabin account may have violated our Terms and Conditions for the following reasons. We understand that you might not have been aware of this, but it is important that you not use more than one device (or whatever). Future violations of our Terms and Conditions may result in the suspension or closure of your Coupon Cabin account, and neither one of would want that. We appreciate your patronage and loyalty. Feel free to contact us with further questions or you may simply refer to the link which fully details our Terms and Conditions”.
Do you see how that accomplishes the same thing, keeps your customers (mostly) loyal and happy, and doesn’t annoy people to the point where they’re writing unflattering reviews? Do you see how it completely changes the tone? Not only that, but you actually make more money instead of having to fight with irritated former customers like me.
I’d steer clear of this company due to transparency issues. They flagged my account for what they deemed “unnatural activity,” but they could not explain to me what this activity was or why their security flagged it. Additionally, due to this flagging, they would no longer allow me to receive my cashback electronically (through Paypal, for example) and would only send me paper checks. When I inquired about these problems, all they would tell me was that this problem happened and there was no way to ever resolve it. I had to either accept paper checks from them henceforth or no longer be a member. They stated that their terms and conditions covered this, but when I asked where the relevant passage in the T&C was, they ignored me. I couldn’t find it. I complained about their lack of transparency and stated that I might have to look into whether or not this was a legal issue, and they promptly closed my account and will not respond other than to tell me that I have to write a letter to their legal department, at which point they’d get back to me within 30 days. So, I am left not knowing what this unnatural activity was or whether or not it poses a threat to my network. This company just isn’t worth the headaches, especially when there are other companies out there doing the same thing. It might not be a coincidence that I had over $75 pending payment, and I don’t know if they are trying to steal my money.
According to a reply that CouponCabin left to a review that I made, they stated “While we recognize that threats, intimidation and insults may be effective with other companies, they are not at all tolerated at CouponCabin and your account has been permanently closed.” So, not only is this company deceptive, they out and out lie. At no point prior to my account being closed did I threaten, intimidate, or insult anyone or anything. Did I tell them that their lack of transparency was problematic enough that I was considering whether or not there should be a legal response, yes. Did I say that I would take legal action unless they did something, no I did not. This is a company that can not be trusted. Therefore, I have submitted complaints to the BBB in Indiana and Illinois, and I submitted complaints to the Attorney General’s offices in Indiana and Illinois. I will also be submitting a complaint to the FTC whenever the government shutdown ends. Further, I will be contacting various representatives in the Indiana government (I am a resident of Indiana). Based on not only my experiences but those of others that I’ve read about, CouponCabin has a pattern of immediately closing the accounts of anyone who has a problem with them or their customer service. Clearly they are trying to silence people and hide their own deceptive practices. I will most certainly be filing a civil claim against them if I do not receive my pending money that I legitimately earned.
Coupon Cabin…SCAM CITY. reversed cashback three times for over $50. there are plenty of other good cash back sites.
I’d been trying to figure out how legitimate Coupon Cabin is, particularly with regard to their special “$100 Bonus off $100” offers for various sites. Took me about half a dozen tries, but I finally managed to snag one of these offers for Walmart and was excited to make use of it, until I read the lengthy list of exclusions.
They read “Your order may not contain clothing, DVDs, music, reading materials, office & school supplies, electronics, video games, iPhones, Apple Watches, auto-replenished & repeat orders, ShippingPass subscriptions, cell phones, groceries, personal care, household paper & plastic, light bulbs, laundry & cleaning, home fragrance, batteries, lawn care, garden plants & seeds, firearms, ammunition, pre-paid phone cards, pharmacy, travel, optical, photo, tires, all services, precious metals & gold coins, As Seen On TV items, and Grocery to Go orders.”
As far as I can tell, this covers pretty close to 100% of what Walmart sells. I don’t have the time or energy to figure out what items this coupon would allow me to buy. I’m fairly confident that Coupon Cabin would refuse to give me the credit no matter what I bought and this ridiculous exclusion list just provides them with cover for that shady business practice.
I can’t speak to Coupon Cabins more typical cash back deals, but those “special offers” are definitely not worth the effort and appear to be closer to a scam than not.
COUPON CABIN did NOT honor a $100 off $100 offer!!! They give you only couple hours to “shop” once you “win” then promise to pay you once the company notifies them of receiving your order – usually according to them within 3 days. Later they conveniently claim you didn’t complete your order in time and that the coupon expired!!! So NO they NEVER pay those “larger” ones anyway; all is one BIG SCAM!!! Meanwhile you are either stuck with “impulse bought” item(s) or you have the hassle of returning item(s)…