Usability Hub is a site that anyone can join for free to make some extra money online by providing their opinion to very simple questions about websites, apps, software interfaces, etc. The process of making money is super easy but just because it is easy doesn’t necessarily mean that it is worth your time.
Is Usability Hub a scam? Is it legitimate and worth the time you put in? How much money can you realistically make? What are some common complaints about this site?… These are all questions I will be answering in this review, so if you were thinking about joining you are going to want to read this over first to make sure it is what you are looking for.
Usability Hub Review
Usability Hub is a website where developers can get real people to test out their apps, websites, software interfaces, etc. The purpose of this site is to have real people test the “usability” of things to make sure they are simple and easy for everyday people to use.
So basically what happens is developers pay to have their project tested out and Usability Hub then pays users like you and I a small amount as an incentive to do so. If you are familiar with UserTesting then you should know its pretty much the same thing. They are both usability testing sites.
What is nice is that the tests you will be completing are very short and take no longer than a couple of minutes, sometimes under a minute. You will be testing out things like the navigation of sites, the layouts, choosing between two different looks, and things like that. For example… they might give you a website page and ask “where would you click to purchase?”. They are asking this because they want to see if random people can easily tell where they should be going in order to take action. If people cannot easily figure out where they should be purchasing then of course this will hurt sales.
And that is just one of many examples. I will go over the 5 different types of usability tests that they offer below.
A Look at The 5 Different Tests You Make Money With
Click tests provide you with an image from a site, mobile app, software, etc. and ask you where would you click to do something. The purpose of these tests is to make sure everything is laid out in a clear manner so that visitors know what to do and where to do it.
Ex: They gave me a page from a site called Flippa, where you can buy and sell websites, and asked me…”Where would you click to start selling a website?” The answer is obvious… you would click on the BUY WEBSITES button, which they are just trying to make sure is very clear to visitors.
These tests ask users “what do you like more?”, or something along these lines, and give them a couple options to choose from. They are just looking for user opinions here and want some feedback.
Ex: The test could be as simple as “Which do you prefer?” followed by two images to choose from…
Question tests will present you with a design from an app, website, or whatever, and ask you a question on it. There are a lot of different possibilities with these types of tests.
Ex: They give you an image and ask you “What would you expect to be able to do on this site?”. Now as you can see the image below has a bunch of different headphones on it. So you might say that you expect to be able to purchase headphones, maybe you expect to find music on this site, there are many possible answers.
Here developers are looking to make sure visitors can easily get from point A to point B. These tests might ask you things along the lines of how do you get here? or go there? They might want you to search for something on the website or go through some short process just to make sure things are straight forward and it is easy to navigate.
Ex: They give you a travel website and ask you to “Find and book the cheapest one-way ticket available.”
5 Second Tests
And lastly… the 5 second tests. Here you are presented with a design, maybe a website page or something, for 5 seconds and are then asked what you remember from it.
Ex: You are presented with the following homepage from the site Retail Me Not for 5 seconds and are then asked “What does this site do?”, “What do you like most about the design?”, etc…
How Much Can You Make?
This is where things start to get a little depressing. It would be awesome if you could make good money performing these simple tests but unfortunately you will not. The job is super easy and because of this you don’t get paid much of anything.
You will earn 10 cents per test that you take, which could be a couple minutes long or it could just take 20 seconds or so. When you complete the test you will be credited with 1 credit. You will need 100 credits to be able to cash out and these 100 credits will be equal to $10.
PayPal is the method of payment which is nice and easy to use.
Realistic Earning Expectations
This opportunity is best classified as a way to earn a small amount of extra money on the side. It is definitely not income that you should be depending on in any way.
You might be thinking that since many of the tests take less than 1 minute, and you get paid $10 for every 100 tests that you take… you might be able to earn $10 or so per hour???
Well that would be the case if there were unlimited tests to take but the problem is there are not. It is not like you can just take test after test after test and earn money all day long. This is definitely not something you can make a full-time job out of.
I would say that you should expect it to take a month or so to reach the $10 (100 credit) cash out mark.
Overall Usability Hub is a good site so there really aren’t all that many complaints I, and others, have… but there are some. Some of the top complaints include…
Not a lot of opportunity
As I mentioned above, its not like you can just take test after test non-stop throughout the day. There is not that much opportunity. If you could do this then that would be great but the reality is that this place is only good for making a small amount of income on the side.
Images can be hard to see
I have read some reviews from people claiming that some of the images they have been shown were too small and it was difficult for them to answer the questions because of this. However, this could be an issue with their computer or something like that. I’m not too sure on this but I wouldn’t worry about it too much.
The pay is low of course. You are getting paid 10 cents for each test… that is a dime… not much money. On the upside many of the tests are very short and take less than a minute to complete, which isn’t too bad for 10 cents, however you have to consider the time it takes to get to get into your Usability Hub account and get to the test as well.
Too long of tests
Some tests are just too long and not really worth 10 cents. As I just said above, many take less than a minute, but there are ones that will be longer which is unfortunate. This is something that I don’t really like. I think that the longer the test the more you should get paid.
Final Thoughts – Is It Worth Using?
Usability Hub is definitely not a scam in any way but is it really worth your time? This all depends on what exactly you are looking for. I would only recommend this site for people looking for a very small amount of extra income on the side. You can’t really expect much at all here. Maybe an extra $10-20 a month or two here and there…. Its not like I can give you a concrete number for potential income.
The income opportunity here is comparable to paid survey websites like Swagbucks, which really isn’t saying much because I largely view paid survey sites as a waste of time.
If you want to make a small amount of money, maybe $10 a month, in your spare time then go for it. The upside is that the tests are extremely easy and you don’t have to deal with the frustration of getting disqualified from paid surveys.
Something else you might be interested in however, which I would recommend more, is how I make money online. I work for myself and on my own time, which is nice. And… I make a heck of a lot more than I ever could with a usability testing site like this.
You can learn more about how I make money, what exactly I do, and the best way for beginners to get started by clicking the button below.
Also, please leave any comments, questions, or concerns below and I will get back to you soon 🙂